Services
Each project is customized to meet client needs and objectives. Each project is unique in timeline, design, and reporting.
Custom Research
Expert in qualitative and quantitative primary research design.
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Campaign Testing
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Motivations and Barriers
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Consumer Understanding
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White Space Analysis
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New Product Design
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Importance and Driver Analysis
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Retention Opportunities
Customer
Experience
Experienced in measuring complex customer journeys.
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Net Promoter Score Analysis
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Likelihood to Return Assessments
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Customer Feedback Design
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Understanding Drivers of CX
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ROI and Financial Analysis
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Human Centered Design
Strategic Planning
Comprehensive & holistic approach to plan annual insights needs and long-term growth.
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Team Structures—including Job Descriptions and business cases
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Road-mapping to align Insights needs and budget to long-term strategy
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Mentoring analysts and manager on best practices and strategic thinking